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Privacy, Personal Information and Security

Our main priority is the safety of each client. We do our best to offer you not only the qualitative service but provide the security guarantees. Any private data you willingly give to us will be handled appropriately according to all Canadian lows and legal demands in accordance with the privacy statement. We protect your data using the appropriate technical and organizational measures to prevent inappropriate or illegal usage. When you visit our website, you can be sure that your personal information will not be used in any manner that violates security protocols.

What personal information do we need?

We may collect certain personal information about you once you’re browsing on our website. This information is necessary to create your account. It also is used for payment, shipment, and request management. We only keep the data you provide for as long as is necessary to finish your order, manage possible refunds, respond to your questions or comments, or send you personalized advertising. A specific kind of private data we may collect is information you provide to us, so we can supply you with our services. All the date you give to us does not pose a threat to the disclosure of any personal data and is considered publicly available.
Additionally, your username and password are retained in an encrypted form. A person can leave his data to the pharmacy in different situations. These include issuing a bonus or discount card, subscribing to information about promotions, participating in surveys or competitions, ordering goods in an online store.

How do we use your personal data?

All the collected information is needed only for the certain actions that will help you get your order. The main use:

  • Creating/maintaining your account after registration.
  • Processing and fulfilling orders you place with us.
  • Contacting you regarding any specific questions or actions related to your order. For example, if a requested product or service is unavailable or if there are other questions or problems with your order.
  • To answer your requests.
  • To inform you about personal offers, give you coupons or discounts.
  • To inform you about updates and changes in privacy terms.
  • We might need more details about your health and wellbeing in order to provide our consultation services.

Our company keeps all the information about drugs and medical services provided to you, in order to simplify the process of buying prescribed drugs as well as getting refills online.

We will obtain your information from NHS services like your GP/Surgeon or hospital during the online registration procedure. In order to supply you with the assistance you’ve asked for, we are going to examine your NHS summary medical history. The information could be gotten only after your additional agreement.
When you create an account on our site, we may receive your IP addresses to help keep your account secure from unauthorized access. Processing of clients’ personal data occurs in an automated manner. Your Canadian Pharmacy may also process anonymized data of clients regarding their visit to the site and use of the services for statistical purposes.

What information can we get from other sources?

We may also receive information about you from other organizations that promote our products as well from the third parties with whom we collaborate. To make medical decisions and prevent fraud, we use identity verification agents who search the files of credit reporting agencies and fraud prevention agencies and record the results. If you provide incorrect information or we suspect fraud, we will record this and will not be able to fulfill your order. The most trusted companies we work with are our commercial partners, analytics companies, search information providers, other healthcare companies.

Where do we keep your personal information?

You might be sure, that all provided data is kept only within Canada. However, the information we gather about users might be sent to a third party in a country outside Canada, where it will be preserved. This will always be the bare minimal information needed to complete the task, and this information is anonymized. It involves private website viewing information that is compiled by Google Analytics. Your personal data will be processed by us in a way that guarantees proper safety, especially protecting from illegal or unlawful exploitation as well as unintentional loss, destruction, or damage.